ADSelfService Plus

What is ADSelfService Plus ?

ManageEngine ADSelfService Plus is a secure, web-based, end-user password reset mangement program. This software helps domain users to perform self service password reset , self service account unlock and employee self update of personal details(e.g telephone numbers,etc) in Microsoft Windows Active Directory. Administrators find it easy to automate password resets, account unlocks while managing optimizing the expenses associated with helpdesk calls.

What problems does it solve ?

Gartner states that 30% of helpdesk queries are related to password resets management and account lockout. ADSelfService Plus reduces the most critical password tickets which consumes a substantial amount of help desk time by rendering a secure, reliable and robust web based self service solution to the end user. The end user can manage his passwords by himself and also update his personal details in Active Directory with ease. The program also provides security while password resets through an enrollment and identity verification questionnaire.

What features does it offer ?

ADSelfService Plus holds the following list of features:

• Self password management portal for domain users.
• Manage Account Unlock.
• Update Personal information on AD.
• Reduce critical password tickets.
• Password expire notification to users via email.
• Minimize Helpdesk time and workload.
• Identity Verification by Secret Questions(Password Policy).
• Enforce Stronger Password Policies with self service.
• Generate User list and account status reports.
• Address Identity Management Password Challenges using Self Service
• Automatic Password Reset by End Users.. ADSelfService Plus - More Benefits...

What platforms/vendors/technologies does it support?

Platforms: Windows 2000/2003/Vista/XP. Vendors: Microsoft